Frequently Asked Questions



1. How do I open a lunch account for my student?
When you enroll your student in school they are automatically issued a Food Services meal account. They are assigned a 4 digit pin number which they will type into a key pad if they choose to buy a meal or a drink.
 
2. How do I deposit money into their FS meal account?
 Please send either cash or a check with the student’s full name written in the memo section to school with them. They may either take it to the office (where it will be put into the FNS mailbox) or drop it off in the kitchen at the beginning of the day with a FNS staff member. Payment may be for one day, one week, or several weeks at a time. The entire amount of the check must be deposited into the student’s account (no change back can be given).

You may also pay online with your Debit or Credit card.  This option is available through the Skyward/ Family Access Portal of the school districts website and clicking the link to Food Service and then the link that states "pay with outside vendor".  This will take you to a company called Revtrak. There will be a $1.75 fee per transaction for this service.  You may make payments to all of your students in one transaction.
 
3. Do you accept credit cards?
 Yes, we do!!. You may make online payments to your students Food Service Account through the Skyward/FamilyAccess Portal of the district website and clicking on the link to Food Service and then to the one that states "pay with outside vendor" There will be a $1.75 fee per transaction for this service.  You may pay for all of your students in one transaction (shopping cart).
 
4. If I send in cash with my student can he/she get change?
That really depends. A minimum of change is kept at each school. They can only make change for small dollar amounts. If the student needs to be given change he/she needs to tell the cashier before handing them the money. The majority of all cash transactions are deposits, and the cashiers rarely give change unless it is asked for.
 
5. What if I forget to send lunch money to school? 
 Students may charge up to $10.00 on their meal account.  Once the student has reached the charge limit they must either have money in hand or bring a lunch from home.  Meals must be paid for at the time of service. It is the parent and/or guardian’s responsibility for ensuring that their child has money in his/her account or brings a meal from home. Students will be notified when their meal account is low by either stamping their hands (elementary) or verbal account balance (secondary). An automated phone call also goes out every Tuesday and Thursday evening to all households who owe on their meal account as a reminder. An emergency meal of a cheese sandwich and juice will be offered at no cost to students who come through the line, but have exceeded the charge limit.
 
6. How much do meals cost?
 
Elementary Prices  2016-2017

Paid Student Breakfast

$1.75

Reduced Student Breakfast

$0.00

Paid Student Lunch

$2.75

Reduced Student Lunch

$0.00

Secondary Prices 2016-2017
Paid Student Breakfast

$1.75

Reduced Student Breakfast

$0.00

Paid Student Lunch

$3.00

Reduced Student Lunch

$0.40

 
7. My student has a life threatening food allergy / non-life threatening food allergy / physical disability; is there any way Food & Nutrition Services can help?
Substitution and/or accommodations can be made for students with Life Threatening allergies and/or Life Threatening physical disabilities. A Diet Prescription form or medical statement must be submitted to the Food Service office to allow the substitution. It must include: ­ An identification of the medical or other special dietary condition which restricts the child’s diet. ­ The food or foods to be omitted from the child’s diet ­ The food or choice of foods to be substituted. The Diet Prescription form or medical statement must be signed by your physician or recognized medical authority No substitutions can be made to our menus without either the Diet Prescription form or medical statement on file.  No substitutions are allowed for non-life threatening reasons.  Those students may take advantage of the other offerings that day and make their own substitutions.
 
8. Can we request food substitutions for religious and/or personal reasons?
 No. All food substitutions must be prescribed by your physician or medical authority for a Life Threatening medical reason.
 
9. How do I check what my student is buying with their meal account?
You may contact either the Food Service staff at your school or the Food Service Office. We would be happy to print off a report and either mail, e-mail, or send it home with your child.

You may also check all of their account activity online through the Skyward/Family Access Portal of the school districts website. Just click the Food Service tab on the left side of the screen.  From there you may print a Customer Meal Statement if you wish.
 
10. If my student changes schools, does their money go with them?
Yes, if they change schools within the North Kitsap School District their money and free and/or reduced-price meal eligibility status will follow them there.
 
11. We are leaving the NK School District, how do I have the money in my students meal account refunded to me?
Please contact the Food Service office:  (360) 396-3279. Refunds will be given. Please allow 6-8 weeks for the check to be mailed to you.
 
12. How do I apply for Free/ Reduced lunches?
The North Kitsap School District participates in the National School Breakfast & Lunch Program.
You may apply for Free / Reduced meals at any time during the school year. 
Applications are available online, in your school office, the Food Service office, and in your schools FNS kitchen. Most students will also have an application sent home with them the first week of school.  The new applications for the 2017-2018 school year will be available in mid-August.
 
~Fill out the application as completely as possible (one application per household) including:  
All students' full names w/schools they attend and their personal income
Names of all members of the household with their incomes
Case numbers for Basic Food,TANF, FDPIR or either the student or family member
Signature of an adult household member
Social Security Number of signer (last 4 only)
 
~If your student receives Basic Food or TANF you must include the case number on the application (no SSN# is needed).
~If your student is a foster child please check the box marked Foster Child.
Have your student drop it off in your school kitchen with the Food Service staff. We have 10 business days to process the application (it usually takes 24-48 hours).
 
You are responsible for all charges until your application is approved.
 
An automated phone call will notify you of the application results. The calls go out each Friday.  If you don't hear from us, please call the Food Service Office at (360)396-3279.
 
Once you have been approved, in order to receive the free/reduced rate, your student must choose a complete meal. That means 3 out of the 4 four food items, in the appropriate amounts at breakfast and 3 out of the 5 food items in the appropriate amounts at lunch. They will also be required to take at least 1/2 cup of fruit & or vegetables with lunch in order for it to be considered a complete meal.
Anything else will be considered Ala Carte and your student will be charged accordingly.
 
A new application must be submitted each school year (It cannot be submitted on last years form). Your child’s status from the prior year will roll over to the next school year for the first 30 school days or until we receive a new application and their eligibility has been updated.  After the 30 days a new application must be on file. All charges accrued between when the old one expires and the new one is approved are the parent and/or guardians responsibility to pay back.
 
13. Will my student’s pin number always be the same?
Yes, they will keep the same number until they move away from the North Kitsap School District or graduate.
 
14. What is considered a Lunch and what is considered Ala Carte?
A “lunch” is 3 out of the 5 food components in the appropriate amounts (grains, milk, fruit, vegetables, meat/meat alternative). Most entrees account for 2 food components. Students are required to choose 1/2 cup of a fruit and/or vegetable. Everything else is considered ala carte and will be priced accordingly.
 
15. Can my student buy extra food (Ala Carte)?
 Elementary students may buy with their meal accounts; breakfast, lunch, milk and juice. If they wish to buy an extra entrée with their meal (Super Breakfast / Super Lunch), using their meal account, you must send us a note letting the cashier know they have your permission.  A wanding message will be added to their account for the cashier to see when the student enters their pin number.  The note will be kept on file in the Food Service Office.
 
Secondary students may use their meal account to buy any food/snack items available to them. If you do not wish for them to use their meal account in this manner please contact your FS kitchen and ask to speak with the Head Cook. Please go to the Secondary Menu link for pricing on Ala Carte items.
 
16. Are school meals healthy?
Great question! Yes, North Kitsap School menus offer the recommended daily allowance of nutrients by the U.S. Department of Agriculture Child Nutrition Guidelines. Breakfast contributes ¼ of the USDA’s daily nutrient requirements and Lunch contributes 1/3. In addition, NK School menus are analyzed by computer software to ensure that certain nutrient levels are met
 
17. What is included with the price of a meal?
Lunch includes: 1-2 oz. protein, 1-2 servings of bread/grains, 1/2 cup vegetables, 1/2 cup fruit, 8 oz. milk.  Breakfast includes: 1 oz. bread/grains, 1 oz. protein Or
2 oz. bread/grains PLUS ½ cup juice, 1/2 cup fruit and 8 oz. milk.  Anything else your student wishes to choose will be considered Ala-Carte and will be priced accordingly.
 
18. My student is going on a field trip; can he/she get a sack lunch?
Yes, sack lunches are available to all students for when they go on field trips. “Sack Lunch Forms” are available online, in your school office and in the FNS kitchen at your school. ­ Forms should be sent home to parents along with the field trip permission form. ­ They must be filled out, signed and returned to the FNS kitchen at your school 5 school lunch days before the field trip. ­ Students may use their lunch credits (free, reduced price or paid) or send cash for the sack lunch
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