Frequently Asked Questions

 

1. How do I open a lunch account for my student?

When you enroll your student in school they are automatically issued a Food Services meal account. They are assigned a 4 digit pin number which they will type into a key pad if they choose to buy a meal or a drink.
 
2. How do I deposit money into their FS meal account?
 

For efficiency and to reduce the possibility of lost and stolen money, we encourage parents to utilize the online payment option. Payments made online are immediately posted to students account. 

Online with a Debit or Credit Card:  This option is available through the Skyward/ Family Access Portal of the school districts website and clicking the link to Food Service and then the link that states "pay with outside vendor".  This will take you to a company called Revtrak. 
There is no fee for this service, the $1.75 fee has been waived for the 2017-2018 school year.  You may make payments to all of your students in one transaction.  

Cash or Checks:  Please send either cash or a check with the student’s full name written in the memo section to school with them. They may either take it to the office (where it will be put into the FNS mailbox) or drop it off in the kitchen at the beginning of the day with a FNS staff member. Payment may be for one day, one week, or several weeks at a time. The entire amount of the check must be deposited into the student’s account (no change back can be given). 
 
3. If I send in cash with my student can he/she get change?

That really depends. A minimum of change is kept at each school. They can only make change for small dollar amounts. If the student needs to be given change he/she needs to tell the cashier before handing them the money. The majority of all cash transactions are deposits, and the cashiers rarely give change unless it is asked for.
 
4. What if I forget to send lunch money to school? 

If there is not enough money in the student’s account to cover the cost of a lunch, credit will be extended to that student in order to receive a reimbursable meal.  Credit will not be extended to cover the cost for:  ala carte items such as juice or milk, single entrees, second meals or breakfast.  If a student comes to school hungry and without funds to pay for a breakfast, they will be offered fresh fruit and encouraged to come back at lunch time for a full meal. Students receiving free or reduced-price meal benefits may only receive one breakfast and one lunch meal each day.  A second meal will be charged to all students at the full of cost of the meal, currently $4.00, and there must be adequate funds on the student’s account to cover the cost of the second meal or ala carte item.

Parents are encouraged to regularly monitor their student’s meal activity in order to avoid accumulating excessive charges.  Parents may contact the Food Service office at any time if they wish to block their student’s account in order to prevent the charging of ala carte or single entrees.  
Please click here for the full procedure:  Meal Charging Procedure

5. How much do meals cost?
 
Elementary Prices  2017-2018

Paid Student Breakfast

$2.00

Reduced Student Breakfast

$0.00

Paid Student Lunch

$3.00

Reduced Student Lunch

$0.00

Secondary Prices 2017-2018
Paid Student Breakfast

$2.00

Reduced Student Breakfast

$0.00

Paid Student Lunch

$3.25

Reduced Student Lunch

$0.40

 
6. My Student has a Special Dietary Need.  How can Food Service help us?

Substitution and/or accommodations can be made for students with Special Dietary Needs.   A "Request for Special Dietary Accommodations" form or medical statement must be submitted to the Food Service office to allow the substitution and/or accommodation.
It must include: ­
Food(s) to be omitted/avoided from the child's diet
How the ingestion of the food impacts the child
Food(s) to be substituted

 The "Request for Special Dietary Accommodations"  form or medical statement must be signed by your physician or recognized medical authority.  No substitutions can be made to our menus without either the"Request for Special Dietary Accommodations" form or medical statement on file.  No substitutions are allowed for personal diet preferences, those students may take advantage of the other offerings that day and make their own substitutions.  

 If you wish to have a substitution and/or an accommodation,  please contact the Food Service office so that we can arrange a meeting with you to go over the needs of your student.  Special Dietary Needs will be approved on a case by case basis.

Click here to download the form:  Request for Special Dietary Accommodations
 
7. Can we request food substitutions for religious and/or personal reasons?

 No. All food substitutions must be prescribed by your physician or medical authority for a Special Dietary Need.

8. How do I check what my student is buying with their meal account?

You may contact either the Food Service staff at your school or the Food Service Office. We would be happy to print off a report and either mail, e-mail, or send it home with your child.

You may also check all of their account activity online through the Skyward/Family Access Portal of the school districts website. Just click the Food Service tab on the left side of the screen.  From there you may print a Customer Meal Statement if you wish.
 
9. If my student changes schools, does their money go with them?

Yes, if they change schools within the North Kitsap School District their money and free and/or reduced-price meal eligibility status will follow them there.
 
10. We are leaving the NK School District, how do I have the money in my students meal account refunded to me?

Please contact the Food Service office:  (360) 396-3279. Refunds will be given. Please allow 6-8 weeks for the check to be mailed to you.
 
11. How do I apply for Free/ Reduced lunches?

The North Kitsap School District participates in the National School Breakfast & Lunch Program.
You may apply for Free / Reduced meals at any time during the school year. 
Applications are available online, in your school office, the Food Service office, and in your schools FNS kitchen. Most students will also have an application sent home with them the first week of school.  The new applications for the 2017-2018 school year will be available in mid-August.
 
~Fill out the application as completely as possible (one application per household) including:  
All students' full names w/schools they attend and their personal income
Names of all members of the household with their incomes
Case number for Basic Food,TANF, FDPIR for either the student or a family member
Signature of an adult household member
Social Security Number of signer (last 4 only)
 
~If your student receives Basic Food or TANF you must include the case number on the application (no SSN# is needed).
~If your student is a foster child please check the box marked Foster Child.
Have your student drop it off in your school kitchen with the Food Service staff. We have 10 business days to process the application (it usually takes 24-48 hours).
 
You are responsible for all charges until your application is approved.
 
An email or mailed letter will notify you of the application results.  If you don't hear from us, please call the Food Service Office at (360)396-3279.
 
Once you have been approved, in order to receive the free/reduced rate, your student must choose a complete meal. That means 3 out of the 4 four food items, in the appropriate amounts at breakfast and 3 out of the 5 food components in the appropriate amounts at lunch. They are also required to take at least 1/2 cup of fruit and/or vegetables in order for it to be considered a complete meal.
Anything else will be considered Ala Carte and your student will be charged accordingly.
 
A new application must be submitted each school year (It cannot be submitted on last years form). Your child’s status from the prior year will roll over to the next school year for the first 30 school days or until we receive a new application and their eligibility has been updated.  After the 30 days a new application must be on file. All charges accrued between when the old one expires and the new one is approved are the parent and/or guardians responsibility to pay back.
 
12. Will my student’s pin number always be the same?

Yes, they will keep the same number until they move away from the North Kitsap School District or graduate.
 
13. What is considered a Lunch and what is considered Ala Carte?

A “lunch” is 3 out of the 5 food components in the appropriate amounts (grains, milk, fruit, vegetables, meat/meat alternative). Most entrees account for 2 food components. Students are required to choose 1/2 cup of a fruit and/or vegetables. Everything else is considered ala carte and will be priced accordingly.
 
14. Can my student buy extra food (Ala Carte)?

Elementary students may buy with their meal accounts; breakfast, lunch, milk and juice. If they wish to buy an extra entrée with their meal (Super Breakfast / Super Lunch), using their meal account, you must send us a note letting the cashier know they have your permission.  A wanding message will be added to their account for the cashier to see when the student enters their pin number.  The note will be kept on file in the Food Service Office.
 
Secondary students may use their meal account to buy any food/snack items available to them. If you do not wish for them to use their meal account in this manner please contact the Food Service Office and a wanding message will be added to their account for the cashiers to see when your student enters their pin number. Please go to the Secondary Menu link for pricing on Ala Carte items.
 
15. Are school meals healthy?

Great question! Yes, North Kitsap School menus offer the recommended daily allowance of nutrients by the U.S. Department of Agriculture Child Nutrition Guidelines. Breakfast contributes ¼ of the USDA’s daily nutrient requirements and Lunch contributes 1/3. In addition, NK School menus are analyzed by computer software to ensure that certain nutrient levels are met
 
16. What is included with the price of a meal?

Lunch includes: 1-2 oz. protein, 1-2 servings of bread/grains, 1/2 cup vegetables, 1/2 cup fruit, 8 oz. milk.  Breakfast includes: 1 oz. bread/grains, 1 oz. protein Or
2 oz. bread/grains PLUS ½ cup juice, 1/2 cup fruit and 8 oz. milk.  Anything else your student wishes to choose will be considered Ala-Carte and will be priced accordingly.
 
17. My student is going on a field trip; can he/she get a sack lunch?

Yes, sack lunches are available to all students for when they go on field trips. “Sack Lunch Forms” are available online, in your school office and in the FNS kitchen at your school. ­ Forms should be sent home to parents along with the field trip permission form. ­ They must be filled out, signed and returned to the FNS kitchen at your school 5 school lunch days before the field trip. ­ Students may use their lunch credits (free, reduced price or paid) or send cash for the sack lunch
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