Under certain conditions, you may have problems with Outlook automatically displaying new messages as they arrive.
This happens when:
- Your building/room/computer is having network issues
- You're using a laptop and disconnect it from the network without logging-off
- Aliens or cosmic rays infect your computer
Outlook is actually designed to behave like this. When Outlook
can't talk to the Exchange Server (because of a network issue), it
automatically goes into "Offline" mode. It's likely to stay that way, even when the network comes back, until you do something about it.
So... here's what you do:
In Outlook, look down at the lower-right corner. You will see one of the following:
The first two cases, "Offline" and "Disconnected", you can do
something about. The 3rd case, "Trying to connect" means that the
network issue is still present, so your building may still be
experiencing problems. If your Outlook stays on "Trying to connect",
and nobody else is having problems, please submit a TSR at https://www.nkschools.org/tsr
For the first two cases, "Offline" and "Disconnected", however, you
can fix this yourself. Click on the word "Offline" or "Disconnected".
This will show a small menu. On that menu, choose "Work Offline".
This will clear the check box.
Once you remove this checkmark, by clicking on it, you should then
see the following, which means your Outlook is working good again.